Skip to main content

Congratulations ROYALE on your 1st WCI!

From IITTI WORLD CIVILITY INDEX Congratulations to Carolina Tan, AICI CIP and Licensed IITTI Master Instructor, of Manila, Philippines for delivering the first session of a long-term pilot program for Royale Business Club International in soft skills training.The concept is for participants to earn ‘World Civility Index’ points after each session so that everyone can […]

SWEETENING LIFE WITH GRATITUDE

THE BENEFITS OF A GRATEFUL ❤: 1) IT IMPROVES PHYSICAL HEALTH. Do you want to experience fewer aches & pains? Practice this habit of thankfulness from the moment you wake up. See the small things. 2) IT ENHANCES AN IMPORTANT SOFT SKILLS TRAIT CALLED ‘EMPATHY’. When we see through the lens of others, it increases […]

TOTAL CUSTOMER DELIGHT

T͟O͟T͟A͟L͟ ͟C͟U͟S͟T͟O͟M͟E͟R͟ ͟D͟E͟L͟I͟G͟H͟T͟: Attracting and Retaining More Satisfied Customers May 26, 2021 | 1:30pm – 4:30pm Featuring: Ms. Carolina D. Tan, AICI CIP Corporate Trainer and Online Learning Facilitator “CUSTOMER EXPERIENCE is the next competitive battleground. It’s where business is going to be won or lost.” – Tom Knighton How would you like to attract […]